FAQ
What is Cobizzi?
Cobizzi is a lifestyle brand built on individuality, creativity, and everyday wear you can rely on. We focus on quality headwear designed to be worn wherever life takes you — from laid-back days to memorable moments.
Where are your products made?
Our hats are responsibly sourced and designed with quality and comfort in mind. Each product goes through a careful selection process to ensure it meets our standards before it reaches you.
What materials are your hats made from?
Most of our hats are made from durable cotton twill and feature adjustable plastic snapback closures for a comfortable, customizable fit.
How do your hats fit?
Our hats are one size fits most, designed to comfortably fit a wide range of head sizes thanks to adjustable strap backs.
How long does shipping take?
Orders are typically processed within 1–3 business days. Shipping times vary based on location, but most domestic orders arrive within 3–7 business days after processing.
Do you ship internationally?
At this time, we primarily ship within the United States. International shipping options may be added in the future — stay tuned.
Can I return or exchange an item?
Yes. We accept returns or exchanges on unworn items in original condition within 14 days of delivery. Please contact us before sending anything back so we can assist you.
How do I care for my hat?
We recommend spot cleaning only with mild soap and water. Do not machine wash or dry, as this may damage the shape and materials.
Will you restock sold-out items?
Some styles are limited edition and may not be restocked. If a restock is planned, it will be announced on our website or social channels.
Do you offer custom or wholesale orders?
For custom projects, collaborations, or wholesale inquiries, please reach out to us directly through our Contact page.
How can I contact you?
You can reach us anytime via our Contact page or by emailing us directly. We aim to respond within 24–48 hours.